Reads the inboxes you choose
Bookings, complaints, invoices and enquiries are read, sorted and routed. Machine noise is set aside; what needs a person reaches one.
“I’m Ani, your operations operator in Saltilo.” She reads, reasons and acts across your rota, your people and your inboxes, and she answers to you.
Ani separates a proposal from an approved action, an attempt from a confirmed outcome. When she cannot find something out, she says so, rather than reporting a guess as a fact.
Bookings, complaints, invoices and enquiries are read, sorted and routed. Machine noise is set aside; what needs a person reaches one.
Drafts client bookings as shifts for approval, proposes cover from officers who are free and licensed, and follows up late starts.
Runs lone-worker check-ins on WhatsApp, and escalates to your duty team when a reply is missing or unclear.
Writes to your people on WhatsApp from the company’s own handset, so they know who is asking and can simply reply.
Screening evidence, licences and invoices are read and proposed for filing, with a person reviewing what she extracted.
A message attempt is recorded as an attempt. A proposal, an attempt and a confirmed outcome are never shown as the same thing.
Ani works within the selected company’s permissions, policies and approval requirements. Human approval, refusal rules, audit trails and independent checks of the outcome all still apply.
Welfare escalation, alerts and the rules that protect people run deterministically. Ani adds speed and judgement on top; she is never the only thing standing between a person and help.
Signing in to one workspace never gives access to another’s people, messages or records.
People reply to Ani the way they reply to a colleague: on WhatsApp.
Ani runs on a model we develop and serve ourselves. Open base weights are where she starts, never who she is: she is trained on the work of running an operation and examined on it regularly, and the corrections managers make are reviewed before they shape her next training.
Start with your operation and see where Ani can help, set up with our team around the work you want to improve.
Start with an assisted evaluation. Ani learns your clients, your people and your rules, and works under the approval gates you set.